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Friday, January 27, 2012

NICE TO BUY U.S. PERFORMANCE MANAGEMENT COMPANY

➤ NICE, an Israeli workforce management company, recently announced its plans to buy the Redwood Shores, Calif.,-based Merced “for a total consideration of approximately $150 million and an additional $20 million in cash,” according to a statement from NICE. With specialties in compliance recording and customer care systems, NICE has an impressive and lengthy client list that includes AIG, Cigna, Fiserv, and US Bank. With the acquisition of Merced, NICE will gain more than three dozen large clients, including Bank of America, BT, the Coca-Cola Company, and Merrill Lynch.

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