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Sunday, January 1, 2012

Revive A Crashed NOTEBOOK - Inability To Shut Down

The inability to turn off a notebook is often caused by a software (not hardware) error. A program may be unable to close, and because it’s still running, Windows can’t exit. If your notebook refuses to turn off each time you shut down, begin by determining which program might be causing the problem. Note any “end program” or “program not responding” messages or press CTRL-ALT-DELETE to check the Task Manager for programs running in the background.

If you recently made a change to that program, make sure that updates aren’t available for the program. Otherwise try System Restore to return your PC to the state it was in prior to the change. To do this in Windows 7, click Start, type system restore, click System Restore; in Windows Vista, click Start, Control Panel, System And Maintenance, Backup And Restore Center, and Restore Computer; in Windows XP, click Start, All Programs, Accessories, System Tools, and System Restore. If the problem persists, you may have to remove the program.

To uninstall a program in Vista, click Start, Control Panel, and Uninstall A Program to get started; in WinXP, click Start, Control Panel, and choose Add Or Remove Programs. Locate the appropriate program in the list and choose Remove. Don’t remove a program unless you have the executable file or the installation discs on hand. ▲

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